At Accelpix, we are committed to providing reliable and high-quality services. To ensure complete satisfaction, we offer a 5-day trial period for our products and services, allowing you to evaluate their suitability before making a purchase.
Please note that once a subscription or purchase is made, it is non-refundable.
This applies to all our offerings, including but not limited to:
- NinjaTrader Indicators
- Amibroker AFLs
- Cloud VPS
- Market Data APIs
- Pix Connect Ver 3 or 4
- IEOD Services
- Training Programs
- Any other software, service, or subscription offered by Accelpix
Why No Refunds?
Since our services are prepaid and trial-based, we encourage all customers to utilize the trial period to thoroughly test the product. This ensures full transparency and customer satisfaction before any payment is made.
Important Points to Consider:
Product Performance:
- All products are provided “as is” with no guarantees of universal performance across all conditions.
- Functionality issues discovered after the trial period will not be grounds for a refund.
Clarifications:
- For any doubts or questions about a product’s features or performance, we strongly recommend reaching out before subscribing.
- Please do not rely on assumptions—always seek clarification in advance.
Data Disruptions:
- While we strive to maintain uninterrupted service, occasional disruptions may occur.
- If any disruption exceeds 20 minutes, we will extend your subscription by 1 day as compensation. However, such disruptions do not qualify for a refund.
We also advise reviewing our Disclaimer and Terms & Conditions before making a purchase.
Thank you for your understanding and continued trust in Accelpix.